Frequently Asked Questions
Everything you need to know about shopping with Arabella & Rose
How long will my order take to arrive?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days, while express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, certain items like hair accessories cannot be returned.
How do I choose the right size for my child?
Each product page features a detailed size guide. We recommend measuring your child and comparing it to our chart, as our boutique styles may vary slightly from standard high-street sizing.
Do you ship internationally?
Yes, Arabella & Rose ships worldwide. International shipping costs and delivery timeframes are calculated at checkout based on your specific location.
Can I make changes to an order I just placed?
As we strive to pack and ship orders as quickly as possible, we can only make changes if the order has not yet been processed by our warehouse. Please contact our support team immediately.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna.